Presentations

Let Tom Make a Difference in Your Organization’s Future.

His timely and relevant insights cover every aspect of hospitality and foodservice management..

“How Successful Leaders Lead & Succeed in Good Times and Bad.”
“They don’t just fix things – they raise the bar.”
“Where’s the Experience?”
“Remember the fun, the culinary satisfaction and the value that worked so well? Don’t let expansion, absentee management or downward market conditions diminish those values.”
“Key Words in The Retail Mindset”
“Customer Consciousness, Vision, Passion, Entrepreneurship, Teamwork – just a few of the words that differentiate leadership and sustained success.”
“Quality Pays”
“How can there be an alternative? Quality is a by-product of leadership, vision and a constant commitment to the customer.”

Lessons from the Leaders: Focus on Results, Not on Tasks.
Take it from Tom: “Partnering with your customers is not just a catchy phrase, it’s a long-range commitment – with an eye on the big picture.”
What’s Your Point?
“What’s your mission and what’s in it for your customer? If that’s not clear in your organization, fix it or lose the game. How to deliver solutions day in and day out.”
Myths that Haunt the Process.
“Barking up the wrong tree is the most common error I’ve seen in my 40+ years in the business. Let’s review what’s most often the cause – misconceptions and blind obedience to old ideas and false idols.”
“Quality Pays”
“If you value quality – in product and service – you value your customer. And you value yourself. There’s no other strategy that’s been proven as well or as often.”

Today’s foodservice operators and their supplier partners are in the middle of an Industry- wide Revolution

Click here to view a 90-second excerpt from Tom’s presentations on the subject.